Support Plans
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Support Plans - As the leading provider of Bandwidth management, our engineers work continuously to improve our products and to keep you abreast of new applications and protocols as they emerge. When you invest in a support plan for each product, you can be rest assured that your network will perform at peak efficiency

With a support plan you receive unlimited fast and friendly chat and email support from out team of seasoned networking experts. Access to self service and knowledgebase systems. Regular downloadable updates of new application and protocol signatures.
Before you contact us regarding support, please check the following things -
The software must be licensed and registered with us.
The license has to be covered by a valid support contract.
You and your network details(server IP address).

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